My name is Elizabeth Burns. I am writing to say thank you to your customer service team, and to say what a wonderful product. I have been stressed about a condition that our family dog has requiring routine surgeries. Each time her stitches are in an impossible location to cover and protect. I have tried numerous attempts to invent (jerry rig) something and have come close but always missing the mark! I have looked and looked online for such a thing and FINALLY! The Full Body Suit! I received the one for my pet just today and could not be more relieved! I seriously feel a burdon lifted. My pet is comfortable and happy and now I can be happy too.
I also cannot stress enough how wonderful your staff is. There was an error in the ordering process and after waiting anxiously for your product to arrive I was horrified to find the wrong item. I immediately called and was certain that I would get the same as expected customer service and wait out the weekend before getting relief, BUT to my delight the staff was extremely helpful and caring. We recieved the correct item the next day! They did everything perfectly and I can’t wait to tell anyone about ” Wound Wear” that might need your products.